Friday, December 12, 2008

Avoiding DL Staff Burnout #1

Always in the back of my mind, usually pretty well hidden from the people who work for me, is the big worry that their jobs will get to be just too much for them. There seems to be no stopping the demand for online learning (and the support that goes with it), but funding is at a standstill (or going backwards). So, what we called a full plate three years ago has changed its meaning as we keep stretching and stretching. My first tip (in a random series) for avoiding staff burnout is to simply to hire the right folks to begin with. This is not a laid-back, conflict-free, quiet field. It's not for those who want to work normal hours, know what to expect each day, and have minimal or average interaction with other people. DL support is for people who thrive on change and lots of action. It's for people who loathe boredom and shine with lots of creative energy. Hire these types, and even though they may show that they feel the pressure, they tend to bloom in circumstances where others crack.

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