When my staff first moved into part of an old house on our campus, there were just two of us. We steadily grew to six full-time employees, and more than a dozen part-timers or student assistants. Our offices look more like little bedrooms or living rooms than regular offices, so there is a built-in coziness and comfort. On the other hand, we are squeezed in pretty tightly. Everyone shares their space with at least one other person, and no one is really more than 10-20 steps away. Yet, even when given the chance to move to a spacious, modern building, we've hung on to our arrangement. Being this close has its advantages. First of all, we really have an understanding of what one another does, and are able to provide instant advice and immediate support to one another. So, if one person is taking a helpcall and is uncertain about the best answer, there is always another person nearby who can assist. This means a much faster response time for students and faculty - there's almost never a "let me find out and call you back." The proximity also means that we are unusually close and bonded - not that we don't get snippy and catty - but we're very much like siblings. At left is a picture of our team.
Wednesday, September 24, 2008
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